Talk first, then write
When rent is in arrears, check your account first and talk to your tenant before you send a written reminder. Often the rent arrived under a different payment reference, or there is a temporary problem behind the gap that an instalment plan can solve.
If the money still does not come, a reminder and a dunning letter make the situation clear, and you have everything documented for any later step.
When your tenant is in default
Your tenant is in default as soon as the rent is not paid on the due date, even without a reminder: rent is usually due by the third working day of a month, and because the date is fixed, no demand is needed (§ 286 (2) no. 1 BGB). From then on you can claim default interest.
If a consumer is involved in the claim, as your tenant is for a flat, the interest is five percentage points above the base rate (§ 288 (1) BGB). You calculate the amount with the default interest calculator.
The order in which you proceed
You handle rent arrears in four stages: clear things up immediately, send written reminders, terminate if necessary and pursue unpaid amounts in court. The checklist works out the dates from the due date: reminder after one week, dunning letter after three weeks.
- Check bank statements: has nothing arrived, or only under a different reference?
- Talk to your tenant and agree an instalment plan if needed.
- Send a friendly written reminder one week after the due date.
- Send a dunning letter with a deadline, calculate default interest and document every payment and every letter.
- Issue a warning if payments are repeatedly late.
- Check the conditions for termination without notice, get legal advice and terminate.
- Pursue open amounts by court payment order or lawsuit, and file an eviction claim if your tenant does not move out.