All tenant messages. One inbox.
No more WhatsApp pings on a Sunday evening. Tenants reach you through CIRO – your personal number stays private. CIRO sorts every request by urgency, dispatches your contractor automatically and only pings you when a real decision is actually needed.
No credit card required · GDPR-compliant · You always have the final say
faster response times
languages auto-translated
saved per week
The inbox in detail
All channels, one inbox – less chaos, more clarity
One inbox for everything. WhatsApp, email, SMS, CIRO messages – everything lands in one place. You never lose a request, regardless of which channel it comes through.
AI replies
Automation
History
One inbox for everything. WhatsApp, email, SMS, CIRO messages – everything lands in one place. You never lose a request, regardless of which channel it comes through.
Tenant communication, channelled into one stream
Tenants keep writing via WhatsApp, email or SMS – just like they're used to. CIRO receives the message, creates a ticket in the system and files it on the right unit. No second phone for tenant matters, no separate inbox to check, no WhatsApp group to maintain. The full communication per tenant is bundled in one place – sorted by urgency, with the complete history, traceable at any time.
Language barriers? Not with CIRO.
A damage report in Turkish at 10pm, an Arabic question about the bin collection, a Polish heating issue – CIRO translates incoming messages into your language automatically and sends your reply back in the tenant's language. You understand the request straight away, without juggling a translation app on the side. Tenants feel heard because they can write in their mother tongue – and you stay legally documented with original and translation side by side.
Your path to perfect communication
From your personal phone as the tenant hotline to automatic prioritisation and contractor dispatch – in three steps.
Your personal phone is the tenant hotline
Before CIRO
WhatsApp pings, your inbox overflows, SMS on the weekend. Every tenant message lands unfiltered on your personal phone – broken heating, noise complaint or a question about waste collection.
5 apps
Open simultaneously
2+ hrs.
Lost weekly
Communication that works
⌀ 25 min.
4×
faster response times on average
AI Translation
Tenants write in their language – CIRO translates automatically. You reply in English – CIRO translates your response back.
Automatic contractor dispatch
Damage reports are dispatched automatically to your contractor – following rules you set up once. Heating broken: straight to the heating engineer. Water damage: emergency service plus you.
40+
languages automatically translated
Fewer apps. More answers.
Faster response times
WhatsApp, email and SMS – all channels in one inbox
Languages automatically translated
Average response time of 25 minutes instead of over 90
Time saved per week
AI translation into 40+ languages – automatically, no effort
GDPR-compliant
§556 BGB · §2 BetrKV
Encrypted data storage
German company
Frequently asked questions
CIRO bundles email, SMS and WhatsApp into a single inbox – you reply from one interface, no matter which channel the message came in on. Phone calls and postal mail can be added as notes, so the full history per tenant stays traceable. One place, one history – instead of scattered screenshots and folders.
CIRO detects the language of an incoming message and translates it to your language – over 40 languages are supported. You can toggle the original text with one click, so you always see your tenant's exact wording if needed. Your reply is translated back into your tenant's language – understandable on both sides, no interpreter required.
Suggestions are based on the conversation so far, your own writing style and typical landlord replies. They show up as a draft – nothing is sent until you click "Reply" yourself. CIRO suggests, you decide: you save typing without giving up control over the tone. Reply suggestions are included from CIRO Smart.
All messages are archived audit-proof for as long as your CIRO account is active – including timestamp and channel. The full conversation history per tenant is available any time and can be exported as PDF. Especially important for deadlines, commitments or disputes: you always have the record of what was communicated when.
Yes. Tenant communication with the central inbox is included from the Free plan – permanently free, no credit card, no expiry date. AI features like reply suggestions and automatic translation unlock from Smart. As your portfolio grows, move up to Basic (€19 / month), Smart (€39) or Pro (€89) – every paid tier is monthly cancellable, no minimum term.
Try CIRO free with 1 unit forever
Connect your channels and reply to all tenant messages from one place.