Why preparation pays off
No law requires a handover protocol, but it is your most important evidence: it records the condition of the flat at move-in and at move-out, which meter readings applied and how many keys changed hands. Without a protocol you can hardly prove whether damage already existed at move-in.
At move-out there is more: what you could have seen and did not record, you often cannot claim later.
The order of the handover
A flat handover runs in six steps: arrange the appointment, prepare the protocol, inspect every room, read all meters together, count the keys and have both sides sign at the end. Allow about an hour and schedule it in daylight.
- Arrange a date with your tenant and bring a witness if needed, especially if you expect a dispute.
- Prepare the protocol: enter rooms, meter numbers and keys in advance; at move-out bring the move-in protocol and the lease.
- Inspect room by room: walls, ceilings, floors, doors, windows, radiators and sanitary fittings, plus cellar, attic, garage and balcony.
- Read all meters together and record reading and meter number: electricity, gas, water and heat cost allocators.
- Count the keys by type and number, with the number for master key systems.
- Have both sides sign the protocol and give each side a copy.
How to record defects properly
Record a defect so that a third party could find it without you: what, where and how big, plus a photo with an object for scale and the date and time stored. “Signs of wear” alone helps nobody later, because nobody knows which signs were meant.
Also check what you do not notice in everyday life: open, close and lock windows and doors, and test the smoke alarms.